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| Tarot card 3. The Empress KAYLA |
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* PLEASE MUST READING *
* This is a limited edition.
* We start to make a doll since we have confirmed the payment.
It’s impossible to cancel the order if once order made.
[Order period]
2010/02/01 ~ 2010/02/28 (Korean time)
[Making period]
>For the most part, it takes time about 6~7 weeks for make a doll
we need to take time more than 2~3 weeks for a while
rushing orders or a climate of high temperature and a humidity.)
If you choose makeup option, we need to take time more 1-2 weeks.
[About ice violet skin]
Parting lines on the violet skin body can appear little roughly and hard more than
white & normal skin.
Also some marbling & minute hole and can appear on the body but we can't remove them
because the difference with original color tone.
And, parts of joint can wear down more than other skins.
We don't accept the exchange of a doll by this point.
Therefore, please make a careful decision after much thought.
[Set]
- Doll
- Eyeball (size:16mm / it's acril made by souldoll's own skill)
- Wig (random)
- Kipping box (With cushion)
- No make-up/ Select option if you'd like to receive the doll with make-up.
* Please state it in [order comments] on order page
if you want to the special makeup.
Or, is possible even if send us a sample image.
We are unable to do it if you don't send us a sample image.
* Default makeup is same with the above image.
- Spare string for body's tension
- Certificate
[Extra items]
* We will send a new hands , heel feet parts
to customer who purchased this doll by Ice violet skin.
* The book in promo pics is not included.
[Info]
- Skin : Ice violet skin
* The ice violet skin color in the image could look slightly different from the actual
product by computer monitor.
- Height : 55 cm
- Bust : 23 cm
- Waist : 15.5 cm
- Hip : 23 cm
- Foot : 6.9 cm |
● All international shipments are shipped EMS service only.
* UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS.
However, e-mail us in case of want.
● EMS service needs 3~7 business days ordinary.
● Packages are precisely weighed after we process and pack your order.
● Shipping fees are determined entirely by EMS.
● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls)
● We are able to notify customers when their order ships as email with tracking number.
※ If you want to receive express airmail (needs 15~20 days), please send email. |
[ Return Policy ]
Once an order is placed, it is processed.
Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs.
But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition.
And no returns on doll itself, sale or clearance items, or anything marked 'special'.
All sales on these items are final!
Email The Souldoll to report any damages at help@souldoll.com
[ Damage In Shipping Return Policy ]
Damaged products during purchase and shipping may be returned and exchanged.
However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description.
We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery.
Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained.
Damage will be reported to EMS service and a damage claim initiated.
Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping.
If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll.
We will gladly credit any shipping charges incurred once we have received the damaged merchandise.
Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office. |
| Any questions related to this product, we will try our best to provide a response. |
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| No |
Title |
Name |
Date |
Delete |
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| 36 | | Diana | 2010/05/24 |  | Hello,
I know that you have said that there are no plans to release Kayla in NS or WS at this time, but there have been several individuals, from DoA especially, that would love to be able to have a chance to buy her. I do hope you reconsider as there has been a lot of interest in her.
Thanks |
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| 35 | | Souldoll | 2010/05/24 | | Hello?
We regret to inform you that we don't have a plan to release her by a white or normal skin for present.
Sorry about it.
If there are any changes, we will let you know through notice board and E-mail.
Contact us if you have any questions.
Thank you.
[Reply]
Diana wrote :
>Hello,
> I know that you have said that there are no plans to release Kayla in NS or WS at this time, but there have been several individuals, from DoA especially, that would love to be able to have a chance to buy her. I do hope you reconsider as there has been a lot of interest in her.
>Thanks |
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| 34 | | Kathryn | 2010/05/06 | | Hello I have ordered kayla ^ ^
Pic's of her ahve been showing up on den of angel,s and it seems she has sliver hands/fore arms. I ordered her with a face up, does that mean mine will have the sliver hands/fore arms? ^ ^
Thank you!!! |
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| 33 | | Souldoll | 2010/05/06 | | Hello?
If you choose a default make up for her, basic hands are painted by a silver color.
Unless, you will be got a doll with hands without any painting.
Customer who bought Kayla will be got a doll with a basic hands, flat feet and new hands and heel feets.
Contact us if you have any questions.
Thank you.
[Reply]
Kathryn wrote :
>Hello I have ordered kayla ^ ^
>Pic's of her ahve been showing up on den of angel,s and it seems she has sliver hands/fore arms. I ordered her with a face up, does that mean mine will have the sliver hands/fore arms? ^ ^
>Thank you!!! |
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| 32 | | lyderic | 2010/05/05 | | have you finally decided about a basic Kayla? she s so fantastic and i regret i did'nt buy her so much !
you really should use his mold for basic or other fullset ^^ |
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| 31 | | Souldoll | 2010/05/05 | | Hello?
We regret to inform you that we don't have any plan to sell the doll by a basic ver. or other full-set.
Sorry about it.
Contact us if you have any questions.
Thank you.
[Reply]
lyderic wrote :
>have you finally decided about a basic Kayla? she s so fantastic and i regret i did'nt buy her so much !
>you really should use his mold for basic or other fullset ^^ |
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| 30 | | Apple Li | 2010/03/25 | | Hi! I just mention that some one in Q&A board ask for the specify eye for Kayla. So can I choose eyes? I ordered Kayla at early Feb.
Thank you! |
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| 29 | | Souldoll | 2010/03/25 | | Hello?
It's possible.
Please let us know with your order number what you want.
Thank you.
[Reply]
Apple Li wrote :
>Hi! I just mention that some one in Q&A board ask for the specify eye for Kayla. So can I choose eyes? I ordered Kayla at early Feb.
>Thank you! |
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| 28 | | Random wig + Kayla's wig ? |
| Melanie | 2010/03/02 | | Hi,
Sorry to bother, i just wished to know if i would get the random wig as well given that i ordered Kayla's Ice wig.
Have a pleasant day.
Mélanie |
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| 27 | | [Re] Random wig + Kayla's wig ? |
| Souldoll | 2010/03/03 | | Hello?
If you choose [add a wig] in wig option, you will get a random wig with Kayla's wig.
Unless, you will get a random wig only.
Thank you.
[Reply]
Melanie wrote :
>Hi,
>
>Sorry to bother, i just wished to know if i would get the random wig as well given that i ordered Kayla's Ice wig.
>
>Have a pleasant day.
>
>Mélanie |
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