* This is a limited edition. * We start to make a doll since we have confirmed the payment. It’s impossible to cancel the order if once order made. [Order period] 2010/12/31 ~ 2011/2/28
[Making period] > It takes time about 7~8 weeks for make a doll. We need to take time more than 2~3 weeks for a while rushing orders or a climate of high temperature and a humidity. If you choose makeup option, we need to take time more 1-2 weeks. [Delivery period] Takes time about 3~5 daysafter send out.(Except to Russian Federation and Italy)
[About grey skin] Parting lines on the grey skin body can appear little roughly and hard more than white & normal skin. Also some marbling & minute hole and spots can appear on the body but we can't remove them because the difference with original color tone. And, parts of joint can wear down more than other skins. We don't accept the exchange of a doll by this point. Therefore, please make a careful decision after due consideration. [About painting] We will wrap the body safely for the body painted if you choose painting option. However, the painting can be a little bit taken off by any impact during delivery process. We don't accept any exchange or refund by this reason. We hope you understand.
[Human body Set] - Tarot card (The hanged man) - Doll (Clothes of in pictures are not included) - Wig(Mohair random) - Eyeball (size:14 mm Souldoll eyes (Except a glass eyes) - Kipping box (With cushion) - No make-up(basic) / Select option if you'd like to receive the doll with make-up. * Please state to memo box on order form if you have wanting make-up style. Or, is possible even if send us want picture image. We send by default makeup if do not inform want style. - Spare string for body's tension
[Gargoyle body Set] - Tarot card (The hanged man) - Doll (Clothes of in pictures are not included) : Included gargoyle's body,wings, feets, hands) - Wig(Mohair random) - Eyeball (size:14 mm Souldoll eyes (Except a glass eyes) - Kipping box (With cushion) - No make-up(basic) / Select option if you'd like to receive the doll with make-up. * Please state to memo box on order form if you have wanting make-up style. Or, is possible even if send us want picture image. We send by default makeup if do not inform want style. - Spare string for body's tension
[Gargoyle body + Human parts Set] - Tarot card (The hanged man) - Doll (Clothes of in pictures are not included) : Included gargoyle's body,wings, feets, hands + Human's calfs, feets,hands) - Wig(Mohair random) - Eyeball (size:14 mm Souldoll eyes (Except a glass eyes) - Kipping box (With cushion) - No make-up(basic) / Select option if you'd like to receive the doll with make-up. * Please state to memo box on order form if you have wanting make-up style. Or, is possible even if send us want picture image. We send by default makeup if do not inform want style. - Spare string for body's tension
[Human body Info] > Height : 52 cm > Girth of head : 7.25 inch > Girth of neck : 9.7 cm > Girth of chest : 23.2 cm > Girth of waist : 17.3 cm > Girth of hips : 22.3 cm > Shoulder width(with arms) : 13 cm > Length of "from wrist to shoulder : 16 cm > Length of "from ankle to waist :30 cm > Foot length : 7.5 cm > Foot width : 3 cm
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
32
Out of Stock
morgan
2011/08/17
Will he ever be able to be ordered again?
31
[Re] Out of Stock
Souldoll
2011/08/18
Hello?
Sorry but the sale was closed.
Contact us if you have any questions.
Thank you.
[Reply]
morgan wrote :
>Will he ever be able to be ordered again?
30
Face-up
Stefani
2011/02/10
Dear Souldoll-Team,
could you please show me, how the face-up of Amon Gargoyle on white skin looks like?
Thank you very much!
Stefani
29
[Re] Face-up
Souldoll
2011/02/14
Hello?
Sorry but we don't have it.
We will show the image when it will be prepared.
Please wait more.
Thank you.
[Reply]
Stefani wrote :
>Dear Souldoll-Team,
>could you please show me, how the face-up of Amon Gargoyle on white skin looks like?
>
>Thank you very much!
>Stefani
28
About he skin
Aline Vendeth Scavas
2011/02/06
He skin is very nice and smoothy but the transiction with the wings and the gargoyle feet and ears to the body and face is really drastic and because of that i think its ugly theres some way tu buy these parts all smoothy as the body and the face? without the details of the feet skin like scales in the parts i mentioned before?I really aprecciate your work.
Thank you very much
27
[Re] About he skin
Souldoll
2011/02/06
Hello?
If you don't want to get the details of the gargoyle body and wings, we think that it's better to choose a human body in body option.
Sorry but we can't make the gargoyle parts smoothly as you want for you only.
Contact us if you have any questions.
Thank you.
[Reply]
Aline Vendeth Scavas wrote :
>He skin is very nice and smoothy but the transiction with the wings and the gargoyle feet and ears to the body and face is really drastic and because of that i think its ugly theres some way tu buy these parts all smoothy as the body and the face? without the details of the feet skin like scales in the parts i mentioned before?I really aprecciate your work.
>Thank you very much
26
Makeup
Morgan
2011/02/02
What is included in the "normal makeup"?
And what is included in the "special makeup"?
25
[Re] Makeup
Souldoll
2011/02/03
Hello?
Default make up is same with the make up of promo pics.
If you don't want to get the same make up of promo pics, you need to choose [special make up] in make up option.
Instead of, you need to send a sample image to us for the special make up.
Unless, it's hard to do the make up as you want.
Contact us if you have any questions.
Thank you.
[Reply]
Morgan wrote :
>What is included in the "normal makeup"?
>And what is included in the "special makeup"?
24
Clothes Question
David
2011/01/28
Hi. If clothes are not included, why is there an option for this of $40? What happens if I select the option?
Thank you.
23
[Re] Clothes Question
Souldoll
2011/01/28
Hello?
If you don't want the clothes, you just choose [no add] in clothes option.
Any cost will be not added.
Contact us fi you have any questions.
Thank you.
[Reply]
David wrote :
>Hi. If clothes are not included, why is there an option for this of $40? What happens if I select the option?
>Thank you.
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