* These set are couple full-set ver. (Two dolls, Default make up, Clothes, Shoes, Wigs, Bows & Arrows, Grip hands, Nymph & hair decos) * This is a limited edition. * We start to make a doll since we have confirmed the payment. It’s impossible to cancel the order if once order made. [Order period]
2011/07/18 ~ 2011/8/18 (Korea time)
[Making period] > It takes time about 2 monthsfor make a doll from the payment date. We need to take time more than 2~3 weeks for a while rushing orders or a climate of high temperature and a humidity. If you choose makeup option, we need to take time more 1-2 weeks. [Delivery period] Takes time about 3~5 daysafter send out.(Except to Russian Federation and Italy)
[About Mint green skin] Parting lines on the Mint green skin body can appear little roughly and hard more than white & normal skin. Also some marbling & minute hole and spots can appear on the body but we can't remove them because the difference with original color tone. And, parts of joint can wear down more than other skins. We don't accept the exchange of a doll by this point. Therefore, please make a careful decision after due consideration. [About painting] We will wrap the body safely for the body painted if you choose painting option. However, the painting can be a little bit taken off by any impact during delivery process. We don't accept any exchange or refund by this reason. We hope you understand.
[Set] - Tarot card (Lovers) - Doll - Eyeball (size:16 mm Souldoll eyes (Except a glass eyes) - Kipping box (With cushion) - No make-up(basic) / Select option if you'd like to receive the doll with make-up. * Please state to memo box on order form if you have wanting make-up style. Or, is possible even if send us want picture image. We send by default makeup if do not inform want style. - Spare string for body's tension [Including] - Make up - Body blushing - Clothes - Wig - Shoes - Bow & Arrow + Grip hands - Nymph & Wood hair deco
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
I think they are a stunning set! Love the mint-green. I am not sure about how young her face looks next to his more mature features, but pictures can be deceiving. I would love to see them without all the "stuff" around them, but more important, what size are they???
1) Is Color Throughout? .2) Post plain white background picture?
Two questions please:
1) Is the Mint Green completely throughout the doll's resin or only on the surface?
2) Can you please post pictures of the dolls against a plain white background? This would help show the Mint Green color more clearly.