* Because this product makes after order, customer can't cancel order since we confirm the payment.
* Please choose it in option and state the head type in [customer comments]box on order page if you would like to order Souloid body with other heads, is not Iraki head.
* All soulkids boy heads fits on Souloid body. Please ask seperately if you would like to purchase Kids girl head with this body.
[Making period] >For the most part, it takes time about 2~3 months for make this product. we need to take time more than 2~3 weeks for a while rushing orders or a climate of high temperature and a humidity.) If you choose makeup or painting option, we need to take time more 1-2 weeks.
[About Steel skin] You can see real silver color because steel skin is made by silver power with urethan. (Silver color is not painted) However, it can be shown a little dusts, marbles, some holes, lines etc on surface of steel skin. This is natural and we can't remove these things. So, please put your considering before make an order. We don't accept any cancel, refund, exchange of your order for these reasons.
[Delivery period] Takes time about 3~5 days after send out.(Shipping method : EMS)
[Set] - Souloid body (Iraki head is not included.) - Kipping box (With cushion) - No painting / Select it option if you'd like to receive the body with body painting as you shown on above pics. - spare string for body's tension
[Info]
* Souloid body >Height : 48 cm >Neck : 8.5 cm >Shoulder width : 10.5 cm >Chest : 19.5 cm >Waist : 16 cm >Hips : 20 cm >Human shape feet : 6 cm >Souloid feet : 7 cm
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
39
When will the Souloids be back?
Nicole
2014/06/28
Hello again dear Souldoll team.
I've been waiting and hoping for a chance to add an (MSD) Souloid to my doll team for over a year now. When will they be back?
Thanks in advance.
~Snowy
38
[Re] When will the Souloids be back?
Souldoll
2014/06/30
Hello?
Sorry but we don't have the plan to restock this doll.
Contact us if you have any questions.
Thank you.
[Reply]
Nicole wrote :
>Hello again dear Souldoll team.
>I've been waiting and hoping for a chance to add an (MSD) Souloid to my doll team for over a year now. When will they be back?
>Thanks in advance.
>~Snowy
37
Souloid body and head question
Sabrina
2013/04/21
Hello,
Just created a character I would love to incarnate into a doll with a souloid iraki body, do you have any idea of when/if it will be avalaible again?
I also really love Fafner, would it be possible to order her head with the souloid body when it will be available again?
Best regards.
36
[Re] Souloid body and head question
Souldoll
2013/04/22
Hello?
Fafner head can connect on IER body.
However, we don't yet have any plan to restock Souloid body.
We will let you know through notice board email if there are any changes.
We hope your continued support.
Thank you.
[Reply]
Sabrina wrote :
>Hello,
>Just created a character I would love to incarnate into a doll with a souloid iraki body, do you have any idea of when/if it will be avalaible again?
>I also really love Fafner, would it be possible to order her head with the souloid body when it will be available again?
>Best regards.
35
Sold out?
Nicole
2012/12/15
I just saw that ALL Souloids are sold out. What happened?
Will they be back? O.o
Thanks in advance
34
[Re] Sold out?
Souldoll
2012/12/17
Hello?
Due to a big rush of orders, we have closed the sale of all Souloids temporaraily.
We don't yet have the exact plan but it's hard to back them within event period.
Contact us if you have any questions.
Thank you.
[Reply]
Nicole wrote :
>I just saw that ALL Souloids are sold out. What happened?
>Will they be back? O.o
>
>Thanks in advance
33
Normal skin
King
2012/11/24
Will the Souloid body be made in normal skin in the future? I really love it and would like to buy it, but I'd prefer being able to purchase a normal skin option.
Thank you!
32
[Re] Normal skin
Souldoll
2012/11/25
Hello?
We don't yet have the plan.
We will let you know through notice board and email if there are any changes.
We hope your continued support.
Thank you.
[Reply]
King wrote :
>Will the Souloid body be made in normal skin in the future? I really love it and would like to buy it, but I'd prefer being able to purchase a normal skin option.
>Thank you!
31
steel skin with sleeping an head
suzi
2012/11/18
can i order a Iraki steel skin body with a sleeping an head.
thanks suzi
30
[Re] steel skin with sleeping an head
Souldoll
2012/11/19
Hello?
Sure.
It's possible.
Contact us if you have any questions.
Thank you.
[Reply]
suzi wrote :
>can i order a Iraki steel skin body with a sleeping an head.
>thanks suzi
)
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