* PLEASE MUST READING * ①This doll is not a limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we can not confirm your payment within 3 days from the order date. ④ Layaway period for this doll is 60 days.
[The normal making period expected] ①No make up : 10 weeks ② Default make up : 10 weeks + 1~2 weeks ③ Special make up : 10 weeks + 2~3 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity.
[Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
- BASIC SET -
Doll / Assembled.
* No Makeup
Eyes / 14 mm
Basically, same eyes on above images will be sent. Please state your request in [order comments] box on order page if you would like to get other eyes for this doll.
.
Kipping box
*Cushions are included.
Extra tensions
Certificate
&
Assembling Manual
[Options] - Skin color, Body type, Make up Please add an items or services in each option if you would like to get above items with a doll.
[Info]
* N.L girl body
* Double jointed body
* General body
> Height : 43 cm > Neck : 6.8 cm > Shoulder width : 8.5 cm > Chest : 18.2 cm > Waist : 12.3 cm > Hips : 19.1 cm > Arm : 13 cm > Leg : 27 cm > Feet length : 5.5 cm > Feet width : 2 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 9 cm > Chest : 18.5 cm > Waist : 12.2 cm > Hips : 18.5 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 8 cm > Chest : 17.5 cm > Waist : 12.2 cm > Hips : 18 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
15
Eyes
Reverie
2017/11/19
What colour are her eyes? I would like to purchase them with another doll!
14
[Re] Eyes
Souldoll
2017/11/21
It is a P138 eyes.
Contact us if you have any questions.
Thank you. :)
[Reply]
Reverie wrote :
>What colour are her eyes? I would like to purchase them with another doll!
13
Shipping question
Harley Q.
2016/09/16
I have Bonnie and Mewo on Layaway. Is it possible to mark down the value of a package when you ship it?
Thanks!
12
[Re] Shipping question
Souldoll
2016/09/19
Hello?
Regarding the value, don't worry about it.
We have been sending all parcels after check a gift box and write a low price on the box.
Contact us if you have any questions.
Thank you.
[Reply]
Harley Q. wrote :
>I have Bonnie and Mewo on Layaway. Is it possible to mark down the value of a package when you ship it?
>Thanks!
11
Chest Type
Amanda
2016/09/10
To order the NL body do I then need to choose the "Add Chest" option?
10
[Re] Chest Type
Souldoll
2016/09/12
Hello?
The option is for extra chest parts.
You don't need to choose the option if you don't have idea to buy an extra parts.
Contact us if you have any questions.
Thank you.
[Reply]
Amanda wrote :
>To order the NL body do I then need to choose the "Add Chest" option?
9
Another gender?
Parkour
2016/06/29
Hello,
I'm wondering if you can order Bonnie with a male body instead?
Thank you for your time :)
8
[Re] Another gender?
Souldoll
2016/07/01
Hello?
It is possible.
Please choose N.L girl body in body option and state your request(changing the body by N.L boy) in order comments box when you make the order.
Contact us if you have any questions.
Thank you.
[Reply]
Parkour wrote :
>Hello,
>
>I'm wondering if you can order Bonnie with a male body instead?
>
>Thank you for your time :)
7
Head
Teo
2015/04/05
Hello, will you be able to sell Bonnie head only? Thank you
6
[Re] Head
Souldoll
2015/04/06
Hello?
Sorry but we don't selling the head seperately.
Contat us if you have any questions.
Thank you.
[Reply]
Teo wrote :
>Hello, will you be able to sell Bonnie head only? Thank you
)
)
