* PLEASE MUST READING * ① This doll is a limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we can not confirm your payment within 3 days from the order date. ④ Layaway period for this doll is 4 months(120 days). > Deposit : 500$
[Order period]
2013.09.17 ~ 2013.11.15 (Korean time)
* The sale of this doll can be taken off after the notice by a rush of orders.
[The normal making period expected] ①No make up, No blushing(body) : 12 weeks ② Make up , No painting(body) : 12 weeks + 1 weeks. ③ Make up , Add blushing(body) : 12 weeks + 2~3 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity. [Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
- BASIC SET -
Doll / Assembled.
* No Makeup
Eyes / 16 mm
Basically, same eyes on above images will be sent. Please state your request in [order comments] box on order page if you would like to get other eyes for this doll.
Kipping box
*Cushions are included.
Extra tensions
Certificate
&
Assembling Manual
[Options] - Skin color, Make up , Wig, Clothes, Body blushing * Clothe set : Wing jacket ,Underpants , Arms warmers (6pcs) , Foot warmers(2pcs) Please add an items or services in each option if you would like to get above items with a doll.
[Info]
[About steel skin] The work of dark,special skin color is very hard and takes a long time than light skin (White, Normal). And it can be shown a little dusts, marbles, some tiny holes, spots etc on surface of doll during manufacturing process.(Just, gate parts on body are excluded.) We don't remove these things because the skin color can be changed lightly or dusky if we sand on the surface of the doll. And, steel skin is made by urethan with special power mixed basically. Whenever you touch the surface of steel skin, pearl power can get on your hands. However, it can be washed easily by the water and it would not be harmful. Don't worry about it. So, please put your considering before make an order. We don't accept any cancel, refund, exchange of your order as above reasons.
[About painting] We will wrap the body safely for the body painted if you choose painting option. However, the painting can be a little bit taken off by any impact during delivery process. We don't accept any exchange or refund by this reason. We hope you understand.
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
10
Extra Arms
Mei
2013/10/23
Hi,
Is it possible to remove the two extra pairs of arms? I really like the doll but I want him to just have 1 pair of arms like normal.
Thanks!
9
[Re] Extra Arms
Souldoll
2013/10/23
Hello?
Sure.
You can assemble 1pair of arm parts on the body.
Contact us if you have any questions.
Thank you.
[Reply]
Mei wrote :
>Hi,
>
>Is it possible to remove the two extra pairs of arms? I really like the doll but I want him to just have 1 pair of arms like normal.
>
>Thanks!
8
Hands?
Louise
2013/10/17
Hello dear Souldoll!
He is totally amazing! Are his fingers balljointed? I can't decide if they are or not. :)
/Louise
7
[Re] Hands?
Souldoll
2013/10/18
Hello?
Thank you for your interest in our doll.
All hands are ball-jointed.
Contact us if you have any questions.
Thank you.
[Reply]
Louise wrote :
>Hello dear Souldoll!
>
>He is totally amazing! Are his fingers balljointed? I can't decide if they are or not. :)
>
>/Louise
6
skin color
rai
2013/10/14
amazing doll! im curious is in the promo pic sandy brown skin?
do you have skin comparison pic?
thanks!
5
[Re] skin color
Souldoll
2013/10/15
Hello?
Yes. It is a sandy brown skin and dark charcoal steel skin.
You can see the comparision image on link below.
rai wrote :
>amazing doll! im curious is in the promo pic sandy brown skin?
>do you have skin comparison pic?
>thanks!
4
Fantastic!
bennek
2013/09/17
What a fantastic doll! Brilliant! But I can never get him lol, he is too much for me (both in price and character) Will Kowalski ever be a regular doll (no robotic parts) I'm in love with his face :D
3
[Re] Fantastic!
Souldoll
2013/09/23
Hello?
We have the plan to release a human head of Kowalski and Billian(without any mechanic parts on face).
We hope your continued support.
Thank you.
[Reply]
bennek wrote :
>What a fantastic doll! Brilliant! But I can never get him lol, he is too much for me (both in price and character) Will Kowalski ever be a regular doll (no robotic parts) I'm in love with his face :D
2
Arm part
Kazuki
2013/09/17
Hi!
I look at the body pics and i want to know if it is possible to remove the extra arm without trouble?
Because he is amazing but i prefer with just one pair of arm.
Thanks
1
[Re] Arm part
Souldoll
2013/09/23
Hello?
Sure.
It is possible.
Don't worry about it.
Contact us if you have any questions.
Thank you.
[Reply]
Kazuki wrote :
>Hi!
>I look at the body pics and i want to know if it is possible to remove the extra arm without trouble?
>Because he is amazing but i prefer with just one pair of arm.
>Thanks