* PLEASE MUST READING * ①This doll is not a limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we can not confirm your payment within 3 days from the order date. ④ Layaway period for this doll is 60 days.
[The normal making period expected] ①No make up : About 10 weeks ② Default make up : 10 weeks + 1~2 weeks ③ Special make up : 10 weeks + 2~3 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity.
[Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
* Lottery ticket(no.9,10) can't be applied to Full-set option.
- BASIC SET (No makeup set) -
Doll / Assembled.
* No Makeup
Eyes / 14 mm
Basically, same eyes on above images will be sent. Please state your request in [order comments] box on order page if you would like to get other eyes for this doll.
Kipping box
*Cushions are included.
Extra tensions
Certificate
&
Assembling Manual
[Info]
* N.L girl body
* Double jointed body
* General body
> Height : 43 cm > Neck : 6.8 cm > Shoulder width : 8.5 cm > Chest : 18.2 cm > Waist : 12.3 cm > Hips : 19.1 cm > Arm : 13 cm > Leg : 27 cm > Feet length : 5.5 cm > Feet width : 2 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 9 cm > Chest : 18.5 cm > Waist : 12.2 cm > Hips : 18.5 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 8 cm > Chest : 17.5 cm > Waist : 12.2 cm > Hips : 18 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
8
Boy body
Mandy
2015/04/10
Hi, it is possible for Jiu to be fitted in a boy's body? If so, which body would fit the best? Thanks!
7
[Re] Boy body
Souldoll
2015/04/10
Hello?
Sure. It is possible.
Jiu head fits on N.L boy body.
Please state abour the body in order comments box when you make the order.
Contact us if you have any questions.
Thank you.
[Reply]
Mandy wrote :
>Hi, it is possible for Jiu to be fitted in a boy's body? If so, which body would fit the best? Thanks!
6
헤드크기
ㅇㅇ
2014/09/05
정확한 헤드 둘레가 얼마정도 인가요?
일반적으로 통판되는 msd가발은 호환이 안되나요?
헤드크기가 일반 msd보다 작은거같은데 T.T
실리콘캡을 써도 msd가발은 커서 안되나요?
5
[Re] 헤드크기
Souldoll
2014/09/05
안녕하세요?
저희 키즈 라인의 헤드 둘레가 타사보다 약간 작은 편이라, 가발은 6-7인치(유노아용)이 맞습니다.
실리콘캡을 씌우시면 좀 낫긴 하지만, 가능하면 7-8인치말고 6-7인치 제품을 사서 씌워주시면 더 좋습니다.
다른 문의사항이 있으시면 연락주세요.
감사합니다.
[Reply]
ㅇㅇ wrote :
>정확한 헤드 둘레가 얼마정도 인가요?
>일반적으로 통판되는 msd가발은 호환이 안되나요?
>헤드크기가 일반 msd보다 작은거같은데 T.T
>실리콘캡을 써도 msd가발은 커서 안되나요?
4
결제관련 질문드립니다:)
chae
2014/06/26
소울돌의 경우 현금분납이 되나요?
FAQ가 영문으로 써있어서 분납관련 정보를 잘모르겠네요
종종 타회사에선 현금분납이 가능한 경우도 봐서요.
된다면 분납기간이 어느정도인가요?ㅜㅜ
3
[Re] 결제관련 질문드립니다:)
Souldoll
2014/06/30
안녕하세요?
먼저 한국 고객분이시라면, 한국 사이트에서 (www.souldoll.co.kr)주문을 만들어 주시기를 부탁드립니다.
인형은 분납이 가능하구요.
어느 사이즈를 주문하시느냐에 따라 처음 선금액이 다릅니다.
한국 사이트에서 다시 문의를 주시면 자세히 안내해 드리겠습니다.
감사합니다.
[Reply]
chae wrote :
>소울돌의 경우 현금분납이 되나요?
>FAQ가 영문으로 써있어서 분납관련 정보를 잘모르겠네요
>종종 타회사에선 현금분납이 가능한 경우도 봐서요.
>된다면 분납기간이 어느정도인가요?ㅜㅜ
2
about the event
Sunny
2014/05/18
Hi,
I have noticed the doll too late; after the event. By any chance, could I still get the event deal if I purchase from you now?
By the way, I have purchased dolls from you in the past. My regist name is Sunny.
Thank you.
1
[Re] about the event
Souldoll
2014/05/19
Hello?
Sorry but we already have prepared the full-set by order quantity.
So, we can't accept an extra order anymore.
We hope you understanad.
Contact us if you have any questions.
Thank you.
[Reply]
Sunny wrote :
>Hi,
>
>I have noticed the doll too late; after the event. By any chance, could I still get the event deal if I purchase from you now?
>
>By the way, I have purchased dolls from you in the past. My regist name is Sunny.
>
>Thank you.
)
)
