* PLEASE MUST READING * ①This doll is limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we cannot confirm your payment within 3 days from the order date. ④ Layaway period for this doll is 60 days.
[Limited order period] 2014.12.05 ~ 2015.01.31
[The normal making period expected] ①No make up : About 12 weeks ② Default make up : 12 weeks + 1~2 weeks ③ Special make up : 12 weeks + 2~3 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity. [Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
* The body on above image is NEW double jointed body.
- BASIC SET -
Doll / Assembled.
* No Makeup
Eyes / 14 mm
Basically, same eyes on above images will be sent. Please state your request in [order comments] box on order page if you would like to get other eyes for this doll.
Kipping box
*Cushions are included.
Extra tensions
Certificate
[Extra Options]
- Hands, Make up , Clothes, Wig (* We have tied up this wig for photograph.) , Heel feet * Clothes set : 2 One-piece dress, Connected choker, Stocking - 4pcs (Please add an items or services in each option if you would like to get above items with a doll).
[Info]
- NEW double jointed body -
>Height : 64 cm >Neck : 8.8 cm >Shoulder width(including arm) :12.5 cm >Chest : 26 cm >Waist : 17 cm >Hips : 27 cm
>Arm (to wrist from shoulder) : 18.5 cm
>Leg (to ankle from waist) : 40 cm >Feet length :8 cm >Feet width : 3 cm
- General & Double jointed body - >Height : 63 cm >Neck : 8.8 cm >Shoulder width(including arm) :11.5 cm >Chest : 26 cm >Waist : 17 cm >Hips : 26.3 cm
>Arm (to wrist from shoulder) : 17.5 cm
>Leg (to ankle from waist) : 39 cm >Feet length :8 cm >Feet width : 3 cm
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
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Name
Date
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16
Question: rerelease
Serena
2016/07/16
Hello,
This is probably a silly question but, will this doll and her weapon set ever be sold again? I'm so sad I didn't learn of your company when she was released and I would love to buy her armour, weapons, and doll.
Thank you for reading :)
15
[Re] Question: rerelease
Souldoll
2016/07/18
Hello?
Sorry but we don't have the plan to re-release this doll.
Sorry about it.
Contact us if you have any questions.
Thank you.
[Reply]
Serena wrote :
>Hello,
>This is probably a silly question but, will this doll and her weapon set ever be sold again? I'm so sad I didn't learn of your company when she was released and I would love to buy her armour, weapons, and doll.
>
>Thank you for reading :)
14
it's may29th already
Andrea
2015/05/29
Hi,
Last time I received a reply that this doll would be shipped by the mid of May, and now it's almost June and I still haven't heard anything from you? Is the doll ready yet? I have been waiting for a long time...it's almost half a year now since I placed my order, and honestly my patience is running out.
For your information, my order number is [ 20141230184321378GC ]
Looking forward to hear from you. Thank you.
Andrea
13
[Re] it's may29th already
Souldoll
2015/06/04
Hello?
Sorry for the late reply and delay on your order.
We have sent your order 29.May.
Please check your order status.
Thank you for your long patience.
[Reply]
Andrea wrote :
>Hi,
>
>Last time I received a reply that this doll would be shipped by the mid of May, and now it's almost June and I still haven't heard anything from you? Is the doll ready yet? I have been waiting for a long time...it's almost half a year now since I placed my order, and honestly my patience is running out.
>
>For your information, my order number is [ 20141230184321378GC ]
>
>Looking forward to hear from you. Thank you.
>
>Andrea
12
Order Status
Andrea
2015/04/06
Hi, I'm wondering when will I expect to receive this doll? Thank you!
11
[Re] Order Status
Souldoll
2015/04/06
Hello?
Sorry for the big delay due to a rush of orders.
We are expecting that we can send your order about the mid of May.
Please give us some more times.
Thank you.
[Reply]
Andrea wrote :
>Hi, I'm wondering when will I expect to receive this doll? Thank you!
10
Armor
Nichole
2015/01/03
This is probably a stupid question, but does the armor come with Justitia or do I have to purchase that seperately?
9
[Re] Armor
Souldoll
2015/01/07
Hello?
Armor set is not included.
You need to purchase the weapon set seperately.
Contact us if you have any questions.
Thank you.
[Reply]
Nichole wrote :
>This is probably a stupid question, but does the armor come with Justitia or do I have to purchase that seperately?
8
event
Khulood
2014/12/23
if i bought her i could only select either discount or outfit right? not both? (it seems the outfit can be added to the cart)
7
[Re] event
Souldoll
2014/12/24
Hello?
As we noticed about event, you can choose only 1 coupon in discount or gift clothes.
(* Gift clothes is a shcool uniform style as you can see on main page.)
Contact us if have any questions.
Thank you.
[Reply]
Khulood wrote :
>if i bought her i could only select either discount or outfit right? not both? (it seems the outfit can be added to the cart)
>
)
)
