* PLEASE MUST READING * ①This doll is not a limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we can not confirm your payment within 3 days from the order date. ④ Layaway period for this doll is 60 days.
[The normal making period expected] ①No make up : About 10 weeks ② Default make up : 10 weeks + 1~2 weeks ③ Special make up : 10 weeks + 2~3 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity.
[Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (EMS premium, DHL, Fedex etc.)
- BASIC SET (No makeup set) -
Doll / Assembled.
* No Makeup
Eyes / 12 mm
Basically, same eyes on above images will be sent. Please state your request in [order comments] box on order page if you would like to get other eyes for this doll.
Kipping box
*Cushions are included.
Extra tensions
Certificate
[Info]
* N.L girl body
* Double jointed body
* General body
> Height : 43 cm > Neck : 6.8 cm > Shoulder width : 8.5 cm > Chest : 18.2 cm > Waist : 12.3 cm > Hips : 19.1 cm > Arm : 13 cm > Leg : 27 cm > Feet length : 5.5 cm > Feet width : 2 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 9 cm > Chest : 18.5 cm > Waist : 12.2 cm > Hips : 18.5 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 8 cm > Chest : 17.5 cm > Waist : 12.2 cm > Hips : 18 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
22
Eyes
ApplePie
2018/07/28
Hello, what the name of the eyes she have ? I can't find them
Thank you
21
[Re] Eyes
Souldoll
2018/07/30
Hello?
The sale page of the eyes is no exist because we have offered the eyes to customers who bought a full-doll.
However, we are going to sell a default eyes of discontinued doll.
Please make an eyes order and state your request( change to Clodia default eyes) in order comments box because the sale price is same with other eyes.
Contact us if you have any questions.
Thank you.
[Reply]
ApplePie wrote :
>Hello, what the name of the eyes she have ? I can't find them
>Thank you
20
Assembled.
Emily
2015/12/18
Hi, is it possible to get her assembled? Even if I have to pay extra.
19
[Re] Assembled.
Souldoll
2015/12/18
Hello?
We have been sending all dolls assembled basically.
You don't need to pay an extra cost for the assembling.
Contact us if you have any questions.
Thank you.
[Reply]
Emily wrote :
>Hi, is it possible to get her assembled? Even if I have to pay extra.
18
Body Question
Mariana
2015/07/22
Would be possible to buy with a boy body?
17
[Re] Body Question
Souldoll
2015/07/23
Hello?
It is possible.
Please choose N.L girl body in body option and state your request(body change by N.L boy body) in order comments box on order page.
Then, we will send a Clodia with N.L boy body as your request.
Contact us if you have any questions.
Thank you.
[Reply]
Mariana wrote :
>Would be possible to buy with a boy body?
16
what wig size do kid dolls take?
Kirsty
2015/07/18
Question says it all. I'm guessing a 6-7 or 7-8.
15
[Re] what wig size do kid dolls take?
Souldoll
2015/07/20
Hello?
Kids line wears 6-7 inch wig.
Contact us if you have any questions.
Thank you.
[Reply]
Kirsty wrote :
>Question says it all. I'm guessing a 6-7 or 7-8.
>
14
Clodia's makeup
Nguyen
2015/07/08
Hello,
Can i order Clodia with special makeup?
13
[Re] Clodia's makeup
Souldoll
2015/07/09
Hello?
Sorry but please choose default makeup option if you have a plan to make the order within summer event period.
It is hard to receive special makeup order within event period.
We hope you understand.
Contact us if you have any questions.
Thank you.
[Reply]
Nguyen wrote :
>Hello,
>Can i order Clodia with special makeup?
)
)
