* PLEASE MUST READING * ①This doll is a limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we can not confirm your payment within 3 days from the order date.
[The normal making period expected] ①No make up : About 12 weeks ② Default make up : 12 weeks + 1~2 weeks ③ Special make up : 12 weeks + 2~3 weeks We need to take 2~3 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity.
[Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
- BASIC SET (No makeup set) -
Doll / Assembled.
* No Makeup
Eyes / 14 mm
Basically, same eyes on above images will be sent. Please state your request in [order comments] box on order page if you would like to get other eyes for this doll.
*Cushions are included.
- Extra options -
Skin, Makeup, Clothes, Bow&Arrow, Grip hands, Wig, Shoes, Heel feet * Clothes set : Wings, One-piece dress , Vest dress, Chocker, Belt, Underpants - 6pcs * Shoes fits on heel feet only. Please add heel feet option for wear this shoes on your doll.
* N.L girl body
* Double jointed body
* General body(Sold out)
> Height : 43 cm > Neck : 6.8 cm > Shoulder width : 8.5 cm > Chest : 18.2 cm (Big) > Chest : 16 cm (Small) > Waist : 12.3 cm > Hips : 19.1 cm > Arm : 13 cm > Leg : 27 cm > Feet length : 5.5 cm > Feet width : 2 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 9 cm > Chest : 18.5 cm > Waist : 12.2 cm > Hips : 18.5 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
> Height : 42 cm > Neck : 7 cm > Shoulder width : 8 cm > Chest : 17.5 cm > Waist : 12.2 cm > Hips : 18 cm > Arm : 12 cm > Leg : 24 cm > Feet length : 5.4 cm > Feet width : 2.1 cm
* About options * ①Make up, Body painting , Tattoo etc. ②Ornaments of clothes set , Hair piece etc. ③Hair style ofWig ★ We have been trying to do our best to finish everything like the promo picture of all products. However, the finished result can differ a little from the promo picture because all works are handy-crafted. We hope you understand. We don’t accept any refund, exchange for this reason. Please consider this point and make an order carefully. ★ The color of real product can be shown a little different by monitor resolution.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
I own a Junia now and I wonder which wig size she has? All MSD wigs I own doesn't fit her! Could you help me? Thank you!
[Re] Wig size?
She wears 6-6.5inch wig and wig size for Unoa fits well on the head.
LucifersChoice wrote :
>I own a Junia now and I wonder which wig size she has? All MSD wigs I own doesn't fit her! Could you help me? Thank you!
Lack of updates
You have been promising to update blank head photos since December. Soon the dolls won't be available anymore. How do you expect customers to be able to purchase something if they don't know how the products look without everything extra on? It's a miracle you even have loyal customers anymore when you let them down like this!
[Re] Lack of updates
Sorry for the late.
The image will be updated this evening.
IADY wrote :
>You have been promising to update blank head photos since December. Soon the dolls won't be available anymore. How do you expect customers to be able to purchase something if they don't know how the products look without everything extra on? It's a miracle you even have loyal customers anymore when you let them down like this!
Boots heal feet?
Are the boots she is wearing require heel feet or normal/flat feet?
[Re] Boots heal feet?
The boots is for Heel feet only.
Contact us if you have any questions.
Thank you. :)
ClarasCraft wrote :
>Are the boots she is wearing require heel feet or normal/flat feet?
I am planning to buy the girl with Elf and Animal head... which eyes will be included? Will it be the one that are shown in the Elf/Animal head or the one that are shown in the Human head?
I need to know because maybe I have to order another pair then ;-)
Thanks and best regards
Basically, we are offering an eyes for basic head you chosen but you can change it as you want if you don't want it.
(Gift head is not included an eyes.)
Please state your eyes request in order comments box when you make the order.
Thank you. :)
Sarah wrote :
>I am planning to buy the girl with Elf and Animal head... which eyes will be included? Will it be the one that are shown in the Elf/Animal head or the one that are shown in the Human head?
>I need to know because maybe I have to order another pair then ;-)
>Thanks and best regards
Body part + Make up
i was wondering what breast size is shown in these pictures?
Also, if I was to get the Elf as the gifthead? Do I have to have it as the default elf faceup, or would I be able to get it with the human faceup?
Thank you :)
[Re] Body part + Make up
Breast type on the promo page is big type.
And, you can choose a gift head as you want.
However, makeup is offered by default ver. only.
Contact us if you have any questions.
Clairebear wrote :
>i was wondering what breast size is shown in these pictures?
>Also, if I was to get the Elf as the gifthead? Do I have to have it as the default elf faceup, or would I be able to get it with the human faceup?
>Thank you :)