* PLEASE MUST READING * ① This item is not limited. ② Because this product makes after order, customer can't cancel order since we confirm the payment. ③ Your order will be canceled if we cannot confirm your payment within 3 days from the order date.
* Sale period (Sandy brown & Grey skin order)
: 2018.11.01 ~ 2018.12.31 (Korean time)
[The normal making period expected] > About 8-10 weeks. We need to take 1~2 weeks more times than the normal making period for a while rushing orders or a climate of high temperature and a humidity and special skin order. [Delivery period] Takes about 5~10 days timesafter send out.(Shipping method : EMS) Please ask about it to us if you would like to use another shipping company. (Airmail, EMS premium, DHL, Fedex etc.)
[Info]
- NEW double jointed body -
>Height : 64 cm >Neck : 8.8 cm >Shoulder width(including arm) :12.5 cm >Chest : 26 cm >Waist : 17 cm >Hips : 27 cm
>Arm (to wrist from shoulder) : 18.5 cm
>Leg (to ankle from waist) : 40 cm >Feet length (Flat feet) :8 cm >Feet width (Flat feet) : 3 cm
* Body parts only : Body painting is not included.
[About special skin] The work of special skin color is very hard and takes a long time than light skin (White, Normal). And it can be shown a little dusts, marbles, some tiny holes, spots etc on surface of doll during manufacturing process.(Just, gate parts on body are excluded.) We don't remove these things because the skin color can be changed lightly or dusky if we sand on the surface of the doll. So, please put your considering before make an order. We don't accept any cancel, refund, exchange of your order as above reasons.
● All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us if you want to get UPS, FEDEX, DHL service. ● EMS service needs 3~7 business days ordinary. ● Packages are precisely weighed after we process and pack your order. ● Shipping fees are determined entirely by EMS. ● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ● We are able to notify customers when their order ships as email with tracking number.
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office.
Any questions related to this product, we will try our best to provide a response.
No
Title
Name
Date
Delete
8
How to polish the seam?
Olga
2015/03/03
Hello!
I just received Jina today and she is amazing! Thank you for sending her before my Birthday )
One question: it is 2 unfinished seams on her right arm from shoulder to elbow. What can I use to polish them? Fine Sending paper is OK or I have to use something else?
7
[Re] How to polish the seam?
Souldoll
2015/03/03
Hello?
Basically, we don't offering removing seam service.
You can remove the seam line using sanding paper(Super Fine->Ultra Fine->Micro Fine) etc. if you want.
Fine sanding paper is a pretty rough.
Contact us if you have any questions.
Thank you.
[Reply]
Olga wrote :
>Hello!
>I just received Jina today and she is amazing! Thank you for sending her before my Birthday )
>One question: it is 2 unfinished seams on her right arm from shoulder to elbow. What can I use to polish them? Fine Sending paper is OK or I have to use something else?
6
Thank you for the comments
su jung
2014/10/19
Hello
I wrote the wrong horse Sorry to ask again
I say. Janice Doll It is a new dual body (Janice) doll.
I am very sorry
Thank you for the comments
summarized the questions
I am required NEW double jointed girl body (Zenith)same Design man doll style
The Fighting!
5
[Re] Thank you for the comments
Souldoll
2014/10/20
Hello?
We are considering about renewal of zenith boy body.
However, it takes a pretty long times.
Anyway, we will do our best for renewal of our zenith boy body.
Thank you.
[Reply]
su jung wrote :
>Hello
>
> I wrote the wrong horse Sorry to ask again
>
>
> I say. Janice Doll It is a new dual body (Janice) doll.
>
> I am very sorry
>
> Thank you for the comments
>
>
> summarized the questions
>
> I am required NEW double jointed girl body (Zenith)same Design man doll style
>
> The Fighting!
4
[Re] [Re] NEW double join
Souldoll
2014/10/17
Hello?
Sorry but we still don't understanding about your questions.
Who is Janice?
We don't have the doll called 'Janice'.
And, we are preparing new dolls but it is hard to accept the customer request about the head's shape, concept, style etc of new doll.
We hope you understand.
Contact us if you have any questions.
Thank you.
[Reply]
su jung wrote :
>Hello
>
>I stood wrong article
>
>Thank you for letting Reply
>
>I would like to have a boy doll resembling new Zenith Girl Doll
>
>
>Will release version so Janice Man doll?
>
>I would like to request the new Zenith boy doll
>
>I ask the heterogeneity door
>
>Thank you.
3
[Re] NEW double jointed girl body(Zenith)
Souldoll
2014/10/13
Hello?
Does it mean that Zenith boy head can connect on NEW double jointed girl body?
If so, zenith boy head doesn't fit on the girl body.
Contact us if you have any questions.
Thank you.
[Reply]
su jung wrote :
>Hello.
>
>New double jointed girl body zenith other
>
>Boy doll version is the cover?
>
>I really wonder!
>I would like to have when it comes out please~
2
Available soon?
Hope
2014/07/04
Will this body be available to order soon? I really want to order just the body. Thank you!!
1
[Re] Available soon?
Souldoll
2014/07/04
Hello?
We are preparing to sell this body seperately.
We hope your continued support.
Thank you.
[Reply]
Hope wrote :
>Will this body be available to order soon? I really want to order just the body. Thank you!!
)
)
