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| Tarot card - 0 The Fool Lev |
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* PLEASE MUST READING *
* This is a limited edition. * Because this doll makes after order, customer can't cancel order since we confirm the payment
[Order period]
2009/11/25 ~ 2009/12/25
[Making period] >For the most part, it takes time about 6~7 weeks for make a doll we need to take time more than 2~3 weeks for a while rushing orders or a climate of high temperature and a hunidity.) If you choose makeup option, we need to take time more 1-2 weeks.
[Delivery period] Takes time about 3~5 days after send out.(Shipping method : EMS)
[Set] - Doll - Eyeball (size:16mm / it's acril made by souldoll's own skill) - Wig (random) - Kipping box (With cushion) - No make-up(basic) / Select option if you'd like to receive the doll with make-up. * Please state it in [order comments] on order page and send us sample images for special makeup. We will send a doll by default makeup if you don't send us sample images. - spare string for body's tension
[Info]
>Eyes : 16 mm
>Height : 45 cm >Head circumference : About 7 inch >Neck : 8.5 cm >Shoulder width : 9.3 cm >Chest : 18 cm >Waist : 15 cm >Hips : 18.5 cm >Foot : 5.5 cm |
¡Ü All international shipments are shipped EMS service only. * UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS. However, e-mail us in case of want. ¡Ü EMS service needs 3~7 business days ordinary. ¡Ü Packages are precisely weighed after we process and pack your order. ¡Ü Shipping fees are determined entirely by EMS. ¡Ü Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls) ¡Ü We are able to notify customers when their order ships as email with tracking number.
¡Ø If you want to receive express airmail (needs 15~20 days), please send email. |
[ Return Policy ]
Once an order is placed, it is processed. Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs. But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition. And no returns on doll itself, sale or clearance items, or anything marked 'special'. All sales on these items are final!
Email The Souldoll to report any damages at help@souldoll.com
[ Damage In Shipping Return Policy ]
Damaged products during purchase and shipping may be returned and exchanged. However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description. We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery. Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained. Damage will be reported to EMS service and a damage claim initiated. Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping. If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll. We will gladly credit any shipping charges incurred once we have received the damaged merchandise. Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office. |
| Any questions related to this product, we will try our best to provide a response. |
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| No |
Title |
Name |
Date |
Delete |
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| 20 | | No Make-up Option and Elf Ears |
| Linda | 2009/12/04 |  | Hi,
I just want to make sure if I order him without make-up, he will come blank without the jewels on his face. Also, does he come with both elf ears and regular ears?
Thanks! |
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| 19 | | [Re] No Make-up Option and Elf Ears |
| Souldoll | 2009/12/04 |  | Hello?
Yes. If you choose no makeup option, you will be received black face without any makeup or jewels.
And, both of ears are included.
Contact us if you have any questions.
Thank you.
[Reply]
Linda wrote :
>Hi,
>
>I just want to make sure if I order him without make-up, he will come blank without the jewels on his face. Also, does he come with both elf ears and regular ears?
>
>Thanks! |
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| 18 | | Clarify again on skin color? |
| AnitaS | 2009/12/03 |  | | Is the apricot clear through on the resin, or just painted on top of it? |
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| 17 | | [Re] Clarify again on skin color? |
| Souldoll | 2009/12/04 |  | Hello?
It' a pure resin color, is not painted.
Contact us if you have any questions.
Thank you.
[Reply]
AnitaS wrote :
>Is the apricot clear through on the resin, or just painted on top of it? |
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| 16 | | Dianne | 2009/12/02 |  | | Can we purchase this wig? |
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| 15 | | Souldoll | 2009/12/04 |  | Hello?
Sorry but it's impossible due to a sample for photograph.
Contact us if you have any questions.
Thank you.
[Reply]
Dianne wrote :
>Can we purchase this wig? |
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| 14 | | el | 2009/11/27 |  | He's very fascinating!
I'm considering about him because seeing comparison of heads, his skin is too orange in my monitor.
Is it also possible to order him by a nomal skin?
And if so, is the make-up done by the same color as the apricot skin?
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| 13 | | [Re] skincolor choosable? |
| Souldoll | 2009/11/30 |  | Hello?
We regret to inform you that we don't accept it for Tarot card ver.
Contact us if you have any questions.
Thank you.
[Reply]
el wrote :
>He's very fascinating!
>I'm considering about him because seeing comparison of heads, his skin is too orange in my monitor.
>Is it also possible to order him by a nomal skin?
>And if so, is the make-up done by the same color as the apricot skin?
> |
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| 12 | | Caroline | 2009/11/26 |  | Hi again,
just wondering if the pure apricot skin color is the raisins color or if he has a top layer that makes him darker? Just wondering if you some time later on want to change make-up or you need to sand the doll.
Kind regards,
Caroline |
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| 11 | | [Re] Pure Apricot skin color |
| Souldoll | 2009/11/30 |  | Hello?
It's a resin color.
If you want to change the makeup later, it's possible that wipe on surface using thinner and re-paint it.
Contact us if you have any questions.
Thank you.
[Reply]
Caroline wrote :
>Hi again,
>just wondering if the pure apricot skin color is the raisins color or if he has a top layer that makes him darker? Just wondering if you some time later on want to change make-up or you need to sand the doll.
>
>Kind regards,
>Caroline |
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