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| Tarot card - 0 The Fool Lev |
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* PLEASE MUST READING *
* This is a limited edition.
* Because this doll makes after order, customer can't cancel order
since we confirm the payment
[Order period]
2009/11/25 ~ 2009/12/25
[Making period]
>For the most part, it takes time about 6~7 weeks for make a doll
we need to take time more than 2~3 weeks for a while
rushing orders or a climate of high temperature and a hunidity.)
If you choose makeup option, we need to take time more 1-2 weeks.
[Delivery period]
Takes time about 3~5 days after send out.(Shipping method : EMS)
[Set]
- Doll
- Eyeball (size:16mm / it's acril made by souldoll's own skill)
- Wig (random)
- Kipping box (With cushion)
- No make-up(basic) / Select option if you'd like to receive the doll with make-up.
* Please state it in [order comments] on order page and send us sample images
for special makeup.
We will send a doll by default makeup if you don't send us sample images.
- spare string for body's tension
[Info]
>Eyes : 16 mm
>Height : 45 cm
>Head circumference : About 7 inch
>Neck : 8.5 cm
>Shoulder width : 9.3 cm
>Chest : 18 cm
>Waist : 15 cm
>Hips : 18.5 cm
>Foot : 5.5 cm |
● All international shipments are shipped EMS service only.
* UPS, FEDEX, DHL etc. is possible, but delivery fare is verier expensive than EMS.
However, e-mail us in case of want.
● EMS service needs 3~7 business days ordinary.
● Packages are precisely weighed after we process and pack your order.
● Shipping fees are determined entirely by EMS.
● Item being shipped within 3~7 day of receiving payment EMS in a box. (Exception dolls)
● We are able to notify customers when their order ships as email with tracking number.
※ If you want to receive express airmail (needs 15~20 days), please send email. |
[ Return Policy ]
Once an order is placed, it is processed.
Any cancellation will be charged a 20% fee to cover the costs involved with processing the order and a store credit will be issued for the remainder.
For returns for any reason other than damage, buyers have to charge all return shipping cost and no refund of shipping costs.
But, the Souldoll will not accept returns on items that have been exposed to cigarette or any other type of smoke, mold/mildew, water, or is returned in any condition other than the original shipping condition.
And no returns on doll itself, sale or clearance items, or anything marked 'special'.
All sales on these items are final!
Email The Souldoll to report any damages at help@souldoll.com
[ Damage In Shipping Return Policy ]
Damaged products during purchase and shipping may be returned and exchanged.
However, damages caused by end-user customer are not qualified for return.
We inspect all dolls and items before they leave our store to insure that they are mint has any accessory that is noted in the description.
We will only accept the doll for repair if something is found wrong with the doll and we are notified of this within 3 days of the date of delivery.
Damaged shipments must be reported immediately with the item(s), all papers, packing materials, wrapping, original boxes, etc. retained.
Damage will be reported to EMS service and a damage claim initiated.
Following inspection, damaged merchandise can be returned for an exchange of the same item only, no exceptions.
Upon shipping, all dolls are in mint condition and have never been removed from packaging, unless otherwise specified before shipping.
If you should receive a damaged doll due to shipping, please e-mail us and we will gladly resend another doll.
We will gladly credit any shipping charges incurred once we have received the damaged merchandise.
Please remember to keep all packaging of damaged goods. We will inform you how to return the damaged product via post office. |
| Any questions related to this product, we will try our best to provide a response. |
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| No |
Title |
Name |
Date |
Delete |
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| 10 | | navci | 2009/11/26 |  | Hello!
Just wondering the extra head in the picture for comparison of the Apricot skin, is that normal skin or white skin?
Thanks! |
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| 9 | | Souldoll | 2009/11/26 | | Hello?
You can see it on last image of promo pics.
Skin in last image is normal and apricot skin.
Contact us if you have any questions.
Thank you.
[Reply]
navci wrote :
>Hello!
>
>Just wondering the extra head in the picture for comparison of the Apricot skin, is that normal skin or white skin?
>
>Thanks! |
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| 8 | | Stupid question mayby: Already sould out or havent arrived jet? |
| Caroline | 2009/11/24 | | Hi,
I wanted to know if Lev is already sold out, or if you haven´t started selling him?
If he isn´t sold out I want to know how long it will take for him to have the normal skin option. I really, really want him and the X-mas special clothes, so don´t want to wait to long :) . Just wondering?
Kind regards
Caroline |
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| 7 | | [Re] Stupid question mayby: Already sould out or havent arrived jet? |
| Souldoll | 2009/11/24 | | Hello?
We will start the sale of him from tommorow.
Regarding to the shipment, it's hard to expect correctly due to a rush of orders.
However, we are expecting that it takes time more 7-8 weeks at least.
Contact us if you have any questions.
Thank you.
[Reply]
Caroline wrote :
>Hi,
>I wanted to know if Lev is already sold out, or if you haven´t started selling him?
>
>If he isn´t sold out I want to know how long it will take for him to have the normal skin option. I really, really want him and the X-mas special clothes, so don´t want to wait to long :) . Just wondering?
>
>Kind regards
>Caroline |
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| 6 | | Kymera | 2009/11/23 | | | Does the ball jointed dog come with Lev, or will he be sold separately? I would love to get a doll like that for my collection. |
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| 5 | | Souldoll | 2009/11/23 | | Hello?
Gray(dog) is not included.
Contact us if you have any questions.
Thank you.
[Reply]
Kymera wrote :
>Does the ball jointed dog come with Lev, or will he be sold separately? I would love to get a doll like that for my collection. |
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| 4 | | Avery | 2009/11/22 | | Will this beautiful boy be offered in normal skin as seen in the last picture? I hope so, would like to bring this beautiful boy home.
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| 3 | | Souldoll | 2009/11/23 | | Hello?
We will update him by normal skin in several days.
We hope your support.
Thank you.:)
[Reply]
Avery wrote :
>Will this beautiful boy be offered in normal skin as seen in the last picture? I hope so, would like to bring this beautiful boy home.
>
> |
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| 2 | | Nekopoychan | 2009/11/22 | | Hi,
For event free clothes set , Do you include shoe into free clothes set ?
And if I order him, Can I choose the same wig as promo pic ?
I love that wig very much, can I beg you to provide it for me ?
I think that wig is absolutely suitable with him. ^^
And please confirm, I will be get both normal ear and elf ear, right ?
like a promo pic:
http://www.souldoll.com/goods/images/20091121071555cont2.jpg
Thanks,
Poy |
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| 1 | | Souldoll | 2009/11/23 | | Hello?
The event includes just clothes set.
Sorry but we don't offering a same wig even if you purchase him.
And, we will send the elves ears with human's ears.
Contact us if you have any questions.
Thank you.
[Reply]
Nekopoychan wrote :
>Hi,
>
>For event free clothes set , Do you include shoe into free clothes set ?
>
>And if I order him, Can I choose the same wig as promo pic ?
>I love that wig very much, can I beg you to provide it for me ?
>I think that wig is absolutely suitable with him. ^^
>
>And please confirm, I will be get both normal ear and elf ear, right ?
>like a promo pic:
>http://www.souldoll.com/goods/images/20091121071555cont2.jpg
>
>Thanks,
>Poy |
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